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Isn't there a law against sending Spam? Article rated 3.1/5.0
The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spa...
Can i-Autoresponder reverse an unsubscribe request? Article rated 3.1/5.0
As a CAN-SPAM compliant service, i-Autoresponder cannot, under any circumstances, put a contact back on your list if they accidentally unsubscribed or if you moved them to the Do Not Mail list. The on...
How i-Autoresponder protects you from sending spam Article rated 3.1/5.0
i-Autoresponder is a permission-based email-marketing tool that follows the strictest permission-based philosophies: Communication- Your i-Autoresponder registration page already states why you are...
Can I cancel if I don't like it? Article rated 3.0/5.0
Yes. You can cancel at any time. There are no long term contracts to sign or complicated terms.
Are my emails and data private? Article rated 3.0/5.0
Absolutely! We take privacy very seriously. Also, we don't serve ads so we don't look at your email content. Please take a look at our Privacy Policy for more details.
Do I need a dedicated IP address? Article rated 3.0/5.0
It depends. If you are sending a lot of email (greater than 50k per week), it is a good idea to have a dedicated IP in order to isolate your reputation. If you are sharing your IP, you are sharing yo...
Do you support SSL/TLS? Article rated 3.0/5.0
Absolutely.
Ok, everything is set up, how do I start using Mailgun Article rated 3.1/5.0
i-Autoresponder is primarily a developer’s tool so the best way use i-Autoresponder is through our APIs. They are quite RESTful and we’ve tried to make them as intuitive as possible. Our Q...
What is the difference between the “From” and “Sender”? Article rated 3.1/5.0
Each message you send out has both the sender and from address. Simply put, the sender domain is what the receiving email server sees when initiating the session, and the from address is what your rec...
I just submitted a lot of messages. Why is delivery happening so slowly? Article rated 3.0/5.0
By delivering slowly and gradually increasing sending rates, i-Autoresponder protects and improves your sending reputation. See your section on Deliverability Admin Panel for more information.
If I’m just starting to send mail, how do I build a good reputation? Article rated 3.0/5.0
Some of the factors that help you build a good reputation faster and increase deliverability are: Limited spam complaints and bounces. Including the ability for recipients to unsubscribe. Recipie...
Does the content of my email matter for deliverability? Article rated 3.0/5.0
Absolutely. Ideally, you send email that people want. That’s over half the battle. In addition, you should make your content interesting and relevant to the recipient. There are a few things to...
Why does the amount of email I send matter? Article rated 3.0/5.0
Rate limiting allows ESPs proper time to process and filter spam and ensure that transactional email doesn’t get backed up. Without rate limiting in place, ESPs would be even more overwhelmed th...
Does the amount of email I send from my IP affect my deliverability? Article rated 3.0/5.0
Yes. Generally speaking, you don’t want too few IPs, in case you experience more volume than you expect and you don’t want so many IPs that you look suspicious or spread out your volume ov...
Where can I learn more about Deliverability and Email? Article rated 3.0/5.0
One of the best resources is the blog Word to the Wise. Also, Return Path is a service that enhances deliverability and they publish a lot of great information through their blog and white papers. Bel...
Do you provide spam filtering for incoming mail? Article rated 3.0/5.0
  Yes. Click on your domain in the Control Panel and enable our spam filtering service.
Why am I not receiving an email when sending via the route with the sending address as a destination? Article rated 3.0/5.0
You’re most likely using GMail for sending your message. From GMail’s documentation (http://mail.google.com/support/bin/answer.py?answer=82454): Finally, if you’re sending mail to a...
Do I control the unsubscribe handling or do you? Article rated 3.1/5.0
It’s up to you. You can use i-Autoresponder’s unsubscribe handling. You can include our unsubscribe variables: %unsubscribe_url% (for the entire domain) and %tag_unsubscribe_url% (for just...
How Do I Get Started? Article rated 3.0/5.0
Join thousands of other businesses around the globe who are using the power of Email Marketing AutoResponders to more done and generate more sales in less time.   Get Started in Three Steps ...
How to Write a Good Email Subject Article rated 3.0/5.0
A subject like the headline above can irresistibly pull readers into opening your message and reading its every hypnotic word. Often, it will not — and what if you don't have anything to sell? ...
Keep Your Newsletters Short Article rated 3.0/5.0
Long emails can look intimidating, and a long sequence of long paragraphs, possibly including long run-on sentences that do not seem to stop but do not seem to go anywhere either — sentences fil...
 

 
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