The first thing to do is check your spam folders and white list any email from us! 

Do not worry!  Your purchase is safe and guaranteed!

 If there is no email in your spam folder submit a ticket here.  

But remember there is a reason you didn't get the original so try to use a different email address. Gmail is always good.

If you don't get a reply in your inbox within a few hours at most then check back here for your answer, we reply fast and your answer will be here!