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Registration, Login and Password Help

Registration form To register with the website, you'll need to fill out the registration form. Be very careful when you type in your email address - make sure you double and triple check that you'v...
What Is An Autoresponder?

An autoresponder is a service, script or program that sends out one or more pre-written email messages in reply to an email sent to it. This can be done from a customer either filling out a web form o...
What is i-Autoresponder.com?

i-Autoresponder.com is an award winning permission based email marketing solution created by marketers, for marketers. i-Autoresponder.com is a service that allows users to have a reliable server

How does i-Autoresponder work?

It's a web-based application that allows you to simply log-in to your account and create and send email campaigns. i-Autoresponder does not require any software to be downloaded or installed on your c...
How do I get subscribers?

Now that is the question. There are several ways to get subscribers; depending on your budget. Here are the popular ways to build a list: 1.  Buy solo ads from internet marketers who provide ...
Why shouldn't I just use my ISP's server?

With i-Autoresponder.com you don't have to guess whether your deliveries will go through. Many ISPs have very strict restrictions on how their servers may be used. We strictly do not allow spam or oth...
How can I pay for your service?

We accept credit cards and PayPal payments.
How do I get started?

Signing up for service is simple! Head to the Signup Page and step through our quick and easy signup wizard. After signing up you will receive a verification email with the settings for your ema...
I received a note that my account has been temporarily disabled. Why?

To keep our clients safe, we have several anti-spam programs running. One of them tracks the number of bounced emails. If that number in unreasonable excess of normal rates the account is flagged an...
What is my billing address?

It is the email address you used for registration of the account at our website. You may view or edit your billing address on your Account Page This email address is your user name in our system. You...
What is the maximum size of the email I can send?

The limit is 15Mb, including any attachments.
Client Configuration

The outgoing mail server name should state smtp.com Please, make sure the authentication (SASL) is on, and that your SASL username match your registered sender email address and password matche...
What can i-autoresponder do for you?

Our suite of online business management applications provide full-scale versatility and integration that allows your business to grow and thrive by eliminating wasted time and resources usually needed...
Is i-Autoresponder a Scam? No.

If you're looking for information about our features, take a look at our features page. You can always review our terms of service or anti-spam p
Can I import my leads from another autoresponder?

Yes, BUT… You will have to log a support ticket to have our staff do the import for you. The reason we do it this way, is because we HAVE to make sure you have all the required fields for each ...
Must my lists I want to import be double opt-in?

No. As long as you have subscription date, as well as subscription IP address, then they can be imported.
Can I import purchased lists?

Sorry, but, no. We have to ensure the highest quality of service for ALL our users, as well as the highest possible deliverability rates. For this reason we can only allow lists from reputable sources...
Can I import co-registration lists?

Sorry, but, no. Co-registration is a great source of leads, BUT, only when it is done correctly. There are MANY co-registration companies out there. M
How is your deliverability?

Let first start by saying it is NOT 100%, nor will it EVER be 100%! If any service has told you their delivery rate is 100%, then run, don’t walk, but RUN away!
How Spam Filters Work?

Spam filters look at some predetermined criteria to decide if your email is junk.  They score that criteria and if you’re message reaches a high enough number on the score, your email is re...
Can a Free Autoresponder Service Still Deliver Professional Results?

There’s one basic, yet primary business tool that every internet marketer needs in order to be successful online – That’s an autoresponder! When searching for an autoresponde
What is Permission Based Email Marketing?

With permission based email marketing you will obtain permission from your email recipients before advancing to the next step in the purchasing process. For example, you will ask permission to send em...
Can I send emails without opting in my email addresses?

No, that would be technically considered spam, and i-Autoresponder.com is a certified spam compliant system.
Is there a law against sending Spam?

The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spa...
How does I-Autoresponder help protect me from sending spam?

I-Autoresponder is a permission-based email marketing tool that follows the strictest permission-based philosophies: Communication - By accepting our license agreement you have agreed to use only ...
What are your terms of service?

No SPAM allowed - your account will be deleted. Your account will also be deleted without refund if you advertise Adult, Gambling, Drugs, Illegal Money Making Schemes, Illegal Activities, Hate, or any...
What can an autoresponder do for your business?

Well here’s a start. 7 points of contact is the average amount of contact needed with a customer before making a sale. An autoresponder is the best and easiest way to achieve this and incr...
How to protect yourself from Spam: Take the Spam Test

Are you importing a purchased list of ANY kind? Are you sending to non-specific addresses such as: sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general ...
Can I use i-Autoresponder for my personal email address?

Absolutely. Your i-Autoresponder domain is a fully featured email server which you can connect your email client to. It supports all major email standard protocols such as SMTP, POP3 and IMAP.
What is Spam?

Spam is unsolicited email also known as UCE (Unsolicited Commercial Email). By sending email to only to those who have requested to receive it, you are following accepted permission-based email guidel...
How does your billing work?

When you sign up, your credit card is billed for the monthly minimum price. At each monthly anniversary you will be charged based on the previous month's usage.
How do I know if the sender of an email is spoofed?

  There is no 100% guarantee. However, there are some good clues. i-Autoresponder provides DKIM and SPF verification for incoming mail, which is shown in the MIME headers once spam filtering is ...
Can I use i-Autoresponder to track what happens with my emails?

Yep, i-Autoresponder tracks all of the typical events that occur with emails: Opens, Link Clicks, Bounces, Unsubscribes and Spam Complaints. We make that data available to you via the Control Panel or...
What about Email List Management?

i-Autoresponder does have features to help you with list management. First of all, we will not deliver again to recipients that have hard bounced, unsubscribed, or complained of spam. This is to maint...
How do I create Campaigns in i-Autoresponder?

  It’s very simple, just tag your emails with the appropriate header and i-Autoresponder will group all of the events that occur to emails with that tag. Our analytics and campaign reports...
What is the difference between Tracking Stats and Campaign Reports?

Tracking Stats are just event counters that give you an overview of what is happening to your email. You can see all of the events that are occurring but the only other dimensions are domain and tag. ...
How do I track which email a recipient has replied to?

This has been a popular question, so we wrote a blog post about it. Basically, the Message-ID in the original email is included in the In-Reply-To header in the reply email. So you can use that to tra...
A - Z Email Marketing Explained

Ad Tracking A way to identify where your subscribers are opting-in based on a tracking code you give each site or advertising campaign. Application Service Provider (ASP) A company that provides ...
Simple Ways to Build Your List

List Building Secret #1 - Make Your Content Relevant Keeps Your Subscribers Happy And Boosts The Amount Of People Who Will Recommend Your Newsletter To Their Friends. One of the biggest problems I se...
The Importance of an ad tracker in E-mail Marketing

E-mail marketing is based on clicks. This may be a term that is foreign to you if you are new to e-mail marketing but, for seasoned marketers, their whole day is spent analyzing, buying and selling cl...
How To Build & Run A Successful Opt-In List

  One of the most important things in an Internet Marketing business is a list of contacts. Just as in any other business, online businesses also need to build relationships with their customers...
What is a 'Make Money Website'?

As the name implies, it's a website that allows you to earn some extra income or even a full time income once you put in the necessary time and effort. This article will tell you what what you really ...
Common Spamming Mistakes

Sending unwanted email, even if you do so unintentionally, is still spamming. Here are a few common mistakes that can result in accidentally sending spam. You receive an unsolicited e-mail from A...
5 Things To Consider When Publishing A Newsletter

Providing a newsletter for your opt-in list subscribers provides many benefits in terms of driving traffic into your site as well as boosting the sales and profits of your site and company.  &nbs...
Things To Avoid When Emailing Your List

When you decide to have an opt-in list, it is not just a matter of sending your subscribers your promotional newsletters or catalogs. There are many things to consider in avoiding many complications. ...
Best Ways To Make Money Using Nothing More Than Your List

An opt-in list can be quite crucial to any site or internet based company.    Even for a small venture such as a niche profit site an opt-in list can make a world of difference and also...
What is i-Autoresponder's Position on Spam?

Using i-Autoresponder accounts or affiliate memberships to send spam is both prohibited in i-Autoresponder's service agreementIf you use your i-Autoresponder account or affiliate membership to send e-...
What is i-Autoresponder's Position on Spam?

Using i-Autoresponder accounts or affiliate memberships to send spam is both prohibited in i-Autoresponder's service agreementIf you use your i-Autoresponder account or affiliate membership to send e-...
Spam (Definition)

Unsolicited commercial email. This has come to mean any email sent to another person that they didn't specifically request to receive.
CAN-SPAM (Definition)

A federal law that regulates commercial email. The law can be defined in four parts: It bans false or misleading header information It prohibits deceptive subject lines. It requires that your ...
Phishing (Definition)

Identity theft where someone fraudulently attempts to scam other person into providing passwords, credit card information or bank information. These emails are often sent looking like they come from a...
Broadcast (Definition)

Is a way to send a message to all or parts of your list of subscribers without interrupting a message sequence that might already be going out. Typically a broadcast is used to deliver newsletters, ez...
How Do I Cancel My Account?

To cancel your account, simply click on the Account button at Log In and then click Cancel Subscription at the bottom of your account page. If the process was completed successfully, you will receive ...
Can I re-open my account?

No, you can't reopen your account with the same user ID or email address, but you can create a new account.
What does i-Autoresponder do with my personal information after I close my account?

i-Autoresponder keeps personal information in accordance with our privacy policy. This is necessary to comply with laws, prevent fraud, collect any fees owed, resolve problems, troubleshoot problems, ...
I Can't Log In...

Clear your browsers cookies and remember to use the log out links. http://www.wikihow.com/Clear-Your-Browser%27s-Cookies http://help.yahoo.com/l/us/yahoo/mail/yahoomail/settings/settings-25.
I Think An i-Autoresponder User Is Spamming Me. What Do I Do?

If you believe you have received spam from an i-Autoresponder user, forward the email you received to us HERE  (subject - ABUSE...) Please include the headers of the email when you forward it, a...
What Happens If I Spam, Or Try To Spam?

If we find that you are spamming, or trying to spam, with your i-Autorespomder account: Things that will definitely happen: We will immediately terminate your account. We will refuse to refund yo...
Why should I pick i-Autoresponder over other email marketing solutions?

i-Autoresponder is very intuitive and easy to use. i-Autoresponder is the most cost-effective web-based email marketing solution and offers features comparable to applications that cost thousands of d...
What level of expertise do I need in order to use i-Autoresponder?

i-Autoresponder's user interface is so intuitive that anyone can use it. Yet it includes all of the features and flexibility that advanced marketers value. Whether you are an experienced email markete...
Will my emails get through to AOL/Yahoo/Microsoft/ Comcast/Cox contacts?

YES, your emails will get through to AOL, Yahoo, Microsoft, Comcast, and Cox customers. We are on the white-lists and have established a feedback loop with those major email service providers to monit...
How does i-Autoresponder make sure emails are delivered?

The i-Autoresponder system is hosted on dual-redundant OC17 connected mail servers. The software uses a three queue emailing system to ensure all emails are sent out promptly. When all emails are deli...
Does i-Autoresponder include an opt-out link?

i-Autoresponder is intended for marketers who have an established list of permission-based opt-in email addresses. Every email sent through i-Autoresponder contains a mandatory remove link at the bott...
What is an Affiliate?

The term affiliate has two general definitions in business contexts: In corporate law and taxes, an affiliate is a company that is related to another company, usually by being in the position of a me...
Affiliate Program Basics

Affiliate programs have become a standard component of most online businesses. With thousands of companies and dozens of networks offering affiliate programs, it can be hard to know where to begin. Un...
What Is an Affiliate Marketing Program?

An ecommerce website owner appoints affiliates who have some means of reaching a relevant audience. Affiliates could be website owners, owners of email marketing lists, or specialists in the arbitrage...
How to Set Up an Effective Affiliate Strategy for Making Money on Your Site

There are many ways to make money on the Web and a popular method is to use an affiliate program. But there is more to making money with an affiliate program than simply pasting in your links and watc...
Ten best practice tips for a profitable affiliate marketing business

Affiliate programs can be a big source of revenue. The key to maximizing your earnings is engaging your readers. Unlike traditional ads where you are paid for impressions or clicks, affiliates are onl...
How to Create a Successful Affiliate Marketing Program

Affiliate marketing is often termed as one of the best online marketing programs that are available to small business. Why?  There is no risk when it comes to affiliate marketing, you only pay af...
Do Affiliate Marketing Programs Really Work?

We've all seen the claims of affiliate marketing programs - make hundreds of thousands of dollars a month while doing absolutely nothing. Sure, there have been a few big-time affiliate marketers who h...
How To Make Money From Affiliate Ad Programs

Affiliate programs are not likely to make you rich overnight but joining the right programs can help you earn several hundred dollars per month on a moderately sized website in a relatively short time...
Things You Should Know About Affiliate Ad Payments

Affiliate programs are also sometimes referred to as associate programs. When you enter into an affiliation you are essentially partnering with another company to allow that company (or affiliate) to ...
BEST Ad Networks and Affiliate Programs

Profiles of 60+ advertising networks and affiliate programs that you can use to make money with your website. Common acronyms of online advertising: CPM - cost is calculated by impression. You are...
What is the i-Autoresponder Affiliate Program?

The i-Autoresponder Affiliate Program allows you to promote i-Autoresponder for a performance-based commission. You may promote our services in various ways, including by placing links to our site on ...
Does it cost me anything to become an affiliate?

Absolutely not! It is 100% free to join our affiliate program. There is no charge to apply.
Affiliate Program: What do I get paid for?

Your commission is performance based. What this means is that i-autoresponder will pay you for referring "Real New Clients" who purchase any of our services. Best of all, you don't just get paid for t...
How does the affiliate program work?

The i-Autoresponder Affiliate Program allows you to make money by referring new clients to our website. You do this by easily placing links on your site. You can promote any of our products and earn a...
Affiliate Program: How do I get started?

Whether you're a beginner or advanced user, getting started is easy. From within your affiliate area you can download banners and custom generated links for you to copy onto your website. Once those a...
Affiliate Program: How do I know how much commission I have earned?

As soon as you login to your account you will see statistics for "today" at the very top of the page. When you want more detailed information you can click on the "Reports" section, which will allow y...
Affiliate Program: What kind of links can I create?

You can create both HTML graphical banners and standard text links. It is important that you implement these links on your website exactly as they are shown within your account area to ensure everythi...
Affiliate Program: How do I keep track of commissions?

You can keep track of your commissions through the "reports" section. Just login to your Affiliate Area and all the information is at your fingertips.
Affiliate Program: How often are reports updated?

Our reports are updated instantly so you can get an up to the minute picture of your account activity. Occasionally there will be some slight delays, but typically you will be able to review the most ...
Affiliate Program: How often do I get paid?

We pay all Affiliate on the 1st of every month, for the commission earned between the first and the last day of the previous calendar month.
Affiliate Program: How do I receive my money?

PayPal - Sent to the email address you enter on the payment screen.
Affiliate Program: When and how should I expect my payment?

We pay all our affiliates on the 1st of every month for the commission earned between the first and the last day of the previous calendar month. The payment should arrive in your account according to ...
Affiliate Program: How do I update my personal account information?

To update your information, simply login to the Affiliate Area using your login and password and click on "Profile".
Affiliate Program: How do I refer other affiliates?

Login to the Affiliate Area with your login and password and click on the "Signup Sub affiliates" link. This will give you a special link to pass out to other potential affiliates. When a new affiliat...
Affiliate Program: Where are my missing referrals?

My account says that I have less referrals than I think I should have. Where are my missing referrals? Your referrals should show up on your reports almost instantly as soon as the person you referre...
Affiliate Program: How do I check my links/tags are working properly?

I am not sure if my links/tags are working properly. How do I check that? You will usually be able to determine if your links are working by reviewing your reports. If you would like us to do a thoro...
How Many AutoResponders Can I Have?

Your i-Autoresponder account includes unlimited AutoResponders. Whether you need to manage one email marketing campaign or hundreds, your rate stays the same: Just $10.00 per month!
How Many Contacts Will My AutoResponders Hold?

Each AutoResponder will hold and manage an unlimited number of contacts. Whether your list is just a few dozen subscribers, hundreds, thousands, or even hundreds of thousands, your acount AutoResponde...
Why Is This Better Than Installing AutoResponder Software?

There are many time and cost-saving benefits to using a service like i-autoresponder rather than purchasing stand-alone software, such as: Doesn't require technical installation or setup. No progr...
Best Tips For Email Marketing Success

Permission-based email marketing has a higher return on investment than unsolicited email, direct mail, or traditional advertising and has revolutionized the way we do business. Backed by measur...
How Does i-Autoresponder Make Sure My Messages Get Delivered?

i-Autoresponder has outstanding relationships and ongoing communication with many of the larger ISP's and blacklist services. Our dedicated team of professionals is committed to the sharing of informa...
Single Optin vs Double Optin: Which is Better?

Email marketing is all about “the list”; the bigger and better your list the more successful your campaigns. Before you begin to build your email marketing list, you'll need to decide if ...
Best Reasons To Use Email Marketing

Email marketing is one of the best new ways to promote your business, whether you have a brick-and-mortar store or a strictly online business. Email Marketing can be split into three stages:   ...
Effective Email Marketing for Ecommerce Businesses

We do not always know how effective our advertising investments are. We know that we must spend the money, take the risk, and lose some money in order to gain some clients. Email Marketing As a Compo...
Why to Inform Your ISP About Your Email Marketing Activities

Of course, you are not spamming anybody. Unfortunately, it is just as certain that you will be accused of doing it nevertheless now and then. Usually, those who think you're a bad, bad spammer will n...
Make Sure Your Email Marketing ASP is Opt-In Only

Your mailing list is opt-in only, of course. You find that lots of your subscribers do not receive your mailings, and sporadic messages of spam blocks are coming back. How does that go together? Even...
Messages Containing "One-Time Mailing" Are Spam

Spammers usually want to tell you that their message is not spam. But even if they admit that a message is sent without solicitation, they try to tell you that there's no point in doing something aga...
How Often to Send Your Newsletter

How often is too often? How often is not often enough? Your subscribers know best how frequently they want to hear from you They'll let you know by means of unsubscribing. To prevent that, consider a...
5 CAN-SPAM Rules Small Business Owners Need to Understand

Did you know that there are very specific laws when it comes to email marketing? The CAN-SPAM Act, signed into law in 2003, created a clearly defined set of rules for commercial email. While it's cert...
Best Tips for Managing Email in Your Small Business

Because email is an ongoing form of communication, and we don't have complete control over the incoming flow, we need to work on improving our productivity in how we receive, organize, reply to and ev...
Email Marketing: Key Facts on Email Marketing

These email marketing facts will help you to rate and improve your email marketing campaigns. Email is really global. There are more than 3.2 billion email accounts nowadays, and 85% of internet us...
Scary facts about spamming...

As we all know, Email Marketing is still one of the most precious sale generation engines and B2C communication channels. As an email marketer you already know that being flagged as a spammer is on...
What Do Your Email Subscribers Want From You?

Does your email design and navigation make it easy for subscribers to do not only what you want them to do, but also the actions they want? If not, your email becomes less valuable and easier to igno...
How To Manage Your List: What your email subscribers really want....

A lot of blogging advice is centered around helping you get new subscribers. But what should you do after a person has signed up?   You see, the moment after a person subscribes to your mailing...
Highly Powerful List Building Techniques

  1. One can conclude you can endorse a free sample. This will add additional list customers. You could persuade prospects to opt-in after showing off your freebie product cover/graphic. &nbs
How to Build a Huge Email Marketing List

Your subscriber list should be your main focus point in order to earn money online successfully. All internet businesses provide a valuable product or a service which is geared towards solving the cu...
List Building Mistakes To Avoid

subscriber base of active and repeat customers is an essential ingredient in the recipe to success. Having a list in your marketing arsenal will instantly maximize your outreach, while making it easi...
The Essential Guide To List Building … From Start To Finish

Want to learn the one thing that can absolutely transform your success online? "Inside You'll Discover How To Build Huge Lists of Subscribers That Can Pump Your Bank Account With Cash!" The money IS...
What are the Advantages and Disadvantages of a Single Opt-In?

Single email opt-in and double email opt-in solutions both have advantages and disadvantages. The advantages of using a single opt-in system include: Easiest on the User: Single email opt-in is easie...
What are the Advantages and Disadvantages of a Double Opt-In?

A double email opt-in sign-up requires that a user confirm that he or she has actively joined your email list. This is typically done by generating an email to the user after he or she signs up. That ...
BEST Tips to Getting More People to Open Up Your Email

E-Mail Marketing Tactic #1: Announce Big Sales  Always let your email subscribers know when a big sale is coming up. Do not wait until the last minute, however. Give your email list members a fai...
Some Simple and Easy List Building Tips and Tricks

  The money is in the list, the money is in the list, the money is in the list, how many times have we heard every guru on the planet say this? Hundreds, thousands?, and with good reason.  ...
Building Your List The Simple Way with i-Autoresponder - Let's Find Out What HOW???

As a new Internet marketer, you may have heard that the key to your moneymaking success lies in your list—and this is the truth. In order for any Internet marketer to be truly successful in runn...
How often should I be sending emails?

It depends. Maybe you create a lot of content and you share it with your list every morning at 7 a.m. Your list could love that you are consistently sending them content.  Or maybe your list do...
How do I make sure I don't land in the spam folder?

The biggest thing you can do to stay out of the spam folder is to work off an opt-in email list that you built yourself -- not one that's purchased or rented. You should also follow best practices lik...
How do I make sure my emails will all look great when delivered?

You've just got to put your head down and test out emails over and over again to make sure they work for each outlet.

What do open rates and clickthrough rates mean? Are there any other metrics I should be tracking besides those?

Open rates and clickthrough rates are the most common benchmarks people use when talking about email marketing success. An open rate is the percentage of people who opened your email from the total th...
What's the difference between a hard and a soft bounce?

When an email bounces, it means that your sender couldn't deliver it to someone's email address. A hard bounce means that it failed for a permanent reason -- something like a fake, invalid, or block...
How to improve my own email deliverability?

In spite of our best efforts to establish the same testing conditions for each tool, it’s true that other factors can play an important role. As the sender, you have a responsibility to do your best t...
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Registration, Login and Password Help

Category: Knowledgebase

Registration form To register with the website, you'll need to fill out the registration form. Be very careful when you type in your email address - make sure you double and triple check that you'v...

Isn't there a law against sending Spam?

Category: Client Configuration

The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spa...

I did not receive my product or a link to my purchases!

Category: Troubleshooting

The first thing to do is check your spam folders and white list any email from us!  Do not worry!  Your purchase is safe and guaranteed!  If there is no email in your spam folder subm...

How are your Delivery Rates?

Category: Important Notice!

Delivery Rates  We have excellent delivery rates - currently 99%! As good as or better than other services. Tremendous work is put into maintaining excellent ratings with all the major email co...

Pending account...How to clear cache in different browsers?

Category: Important Notice!

How to clear cache in different browsers (Windows)   Any website you visit consists of thousands of media files, and sometimes it may take a lot of time for browser application to load all the website...

I Can't Log In...

Category: Knowledgebase

Clear your browsers cookies and remember to use the log out links. http://www.wikihow.com/Clear-Your-Browser%27s-Cookies http://help.yahoo.com/l/us/yahoo/mail/yahoomail/settings/settings-25.html#ffx...

How to improve my own email deliverability?

Category: Knowledgebase

In spite of our best efforts to establish the same testing conditions for each tool, it’s true that other factors can play an important role. As the sender, you have a responsibility to do your best t...

How do I prevent people from unsubscribing from my emails?

Category: Important Notice!

If you don't want to break the law, you should never prevent someone from unsubscribing from your emails. CAN-SPAM, one of the most important laws you need to follow as a marketer, says that email mar...

What's the difference between a hard and a soft bounce?

Category: Knowledgebase

When an email bounces, it means that your sender couldn't deliver it to someone's email address. A hard bounce means that it failed for a permanent reason -- something like a fake, invalid, or block...

What do open rates and clickthrough rates mean? Are there any other metrics I should be tracking besides those?

Category: Knowledgebase

Open rates and clickthrough rates are the most common benchmarks people use when talking about email marketing success. An open rate is the percentage of people who opened your email from the total th...

How do I make sure my emails will all look great when delivered?

Category: Knowledgebase

You've just got to put your head down and test out emails over and over again to make sure they work for each outlet. After you find an email layout that works for all platforms, stick with it for f...

How do I make sure I don't land in the spam folder?

Category: Knowledgebase

The biggest thing you can do to stay out of the spam folder is to work off an opt-in email list that you built yourself -- not one that's purchased or rented. You should also follow best practices lik...